Privacy Policy

Last Updated: 16 October 2025

1. Introduction

Welcome to Pensieve Technologies (“we”, “us”, “our”). We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (pensievetechnologies.com) and interact with our services.

By accessing or using our site, you agree to this Privacy Policy. If you do not agree, please do not use or access our services.

2. Data We Collect

We may collect the following types of personal data from you:

Contact Information. Name, email address, phone number, company name, job title, etc., when you contact us via forms or email.
Communications Data. Any messages, inquiries, or feedback you send to us.
Usage Data / Technical Data. Information about how you use our website — for example, your IP address, web browser type and version, device type, operating system, pages visited, time spent, referral source, and clickstream data.
Cookies and Tracking Technologies. We may use cookies, web beacons, and similar technologies to collect additional data about visitors.
Marketing & Analytics Data. Information from third-party analytics services (e.g. Google Analytics) or marketing platforms, aggregated or anonymised, or sometimes linked to your identity (if you have opted in).
Other Data You Provide. Any additional information you voluntarily provide when interacting with us (for example, additional details in forms, during business discussions, or in surveys).

4. Legal Basis for Processing (for Users in the UK/EU)

Where applicable under UK/EU data protection laws, we rely on one or more of these legal bases:

Consent. You have given clear consent for us to process your data for specific purposes (e.g. receiving marketing emails).
Contract. Processing is necessary to perform our agreement with you (e.g. providing services).
Legitimate Interests. We have legitimate business interests (e.g. improving our website, security, fraud prevention), so long as they do not override your rights.
Legal Obligation. Processing is necessary to comply with a legal obligation (e.g. tax, audits).

5. Disclosure & Sharing of Personal Data

We may share your information in the following circumstances:

Service Providers & Sub-processors. We may share data with third parties who perform services for us (e.g. hosting providers, email services, analytics, marketing). They are bound to use your data only as we instruct and to keep it secure.
Affiliates or Business Transfers. In case of merger, acquisition, restructuring, or sale of assets, your data may be transferred, subject to confidentiality and protection.
Legal Requirements. If required by law or to protect rights, safety, or property.
Aggregated / Anonymised Data. We may share aggregated or anonymised data that doesn’t identify individuals.

6. Cookies & Tracking

We use cookies and similar tracking technologies to:

Recognize you when you return, remember preferences, and customize your experience.
Understand how you interact with our site and monitor website performance.
Serve marketing or advertising content in line with your preferences.

You can control or disable cookies via your browser settings, but doing so may affect your experience of the site.

7. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected, or as needed to comply with legal obligations, resolve disputes, and enforce our policies. After that, your data will be securely deleted or anonymised.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. These may include encryption, access controls, secure storage, and regular security reviews.

However, no system is 100% secure, and we cannot guarantee absolute security. In the event of a data breach, we will comply with legal obligations relating to notification.

9. International Transfers

If we transfer personal data outside the UK or European Economic Area (EEA), we will ensure appropriate safeguards (e.g. standard contractual clauses, adequacy decisions) are in place to protect your rights.

10. Your Rights (for UK/EU users)

Subject to applicable law, you may have rights regarding your personal data, including:

Access. Request copies of your personal data.
Correction. Ask us to correct inaccurate or incomplete data.
Deletion (“Right to be Forgotten”). Request we delete your data under certain conditions.
Restriction of Processing. Ask us to restrict further processing.
Data Portability. Receive your data in a structured, machine-readable format or request transfer to another controller.
Objection. Object to processing based on legitimate interests or direct marketing.
Withdraw Consent. If processing is based on consent, you may withdraw it at any time.

To exercise these rights, contact us at the contact details below. We may need to verify your identity before acting on the request.

11. Children’s Privacy

Our website and services are not intended for children under 16 (or the relevant age under local law). We do not knowingly collect personal data from children. If you believe we accidentally collected such data, please contact us to request deletion.

12. Third-Party Links & Services

Our website may include links to third-party websites, widgets, or integrations. Their privacy practices are their own. We are not responsible for those third parties’ practices or content.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version here with an updated “Last Updated” date. Where required by law, we will notify you of significant changes.

14. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or how we handle your data, please contact:

Pensieve Technologies
Email: info@pensievetechnologies.com
Address: [Your Business Address]
[Other contact details as applicable]